Refund policy

At CCC Creations, each personalized piece is carefully crafted according to our customers’ specifications and preferences. Due to the customized nature of our products, we do not accept returns or exchanges. We appreciate your understanding on this matter.

Damaged Products During Shipping

We take great care in preparing each item to ensure it arrives in perfect condition. However, if a product is damaged during shipping, please follow these steps:

1. Document the Damage: Take clear photos of the damaged item and its packaging.
2. File a Claim with Your Local Post Office: Any damage during transit is the responsibility of the postal service. Please file a claim directly with your local post office, providing the necessary evidence.

Customer Support

If you have any questions or need assistance with your order, feel free to contact us at ccccreations@gmail.com. We’re here to help and ensure your experience with CCC Creations is a positive one.

Thank you for trusting us to create unique and special pieces just for you.